We recognise that you need an exceptional and consistent delivery service at all times. Our philosophy to meet and exceed your expectations in this respect is simple:
Deliver exactly what you have ordered in full exactly where you want it
Deliver your order on the day you want it (next day being the ‘norm’ unless you need something different)
Deliver your order in pristine condition, damage-free
All orders placed by 5.00pm will be delivered the next working day
You can choose from around 20,000 products for next day delivery
We will deliver your order to any location in the UK
You can pre-schedule regular orders
In order to deliver to you the very next day we must first have the products you need ready and waiting in stock. In this respect we are proud to provide you with unrivalled levels of stock availability. Through Unicorn you have access to the largest, most efficient office products distribution network in the country.
Collectively our sites hold over £35m worth of stock. In addition we have separate Unicorn warehouse facilities in Bristol that provide you with immediate access to over 1,500 key lines in case you need us to make local emergency deliveries that you could not have foreseen.
This attention to detail and massive investment enables us to pick and pack over 100,000 products per day with an internal tolerance level of 2 errors per 1,000 ‘picks’. Because we are so efficient we incur very low operating costs; these are in turn passed on to you as savings!
For deliveries outside of the immediate area you will still enjoy an exemplary delivery service via our distribution partners UPS. Recognised as the world’s leading business to business distribution specialists (and voted the World’s Most Respected Supplier in their industry for the last 6 years running) you are indeed guaranteed world-beating, best in class service.
As with our own drivers you’ll receive next day delivery as standard the products you order will be delivered to exactly where you need them. UPS will deliver to a nominated reception area (regardless of which floor this might be on) or a goods inwards bay.
It is interesting to note that the reasons we chose to partner with UPS are similar to those we anticipate you will use to evaluate us; these being capability and capacity. With the 2nd largest facility outside of the USA at your disposal, over 8,000 staff and 2,800 vehicles in the UK, UPS’s capacity provides you with outstanding and consistent service throughout the UK.